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更新日：2026年11月6日

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本翻訳は閲覧の便宜のために提供しています。解釈に疑義がある場合または英語版と相違する場合は、英語版を優先します。ただし、適用される現地の強行法規および排除できない消費者の権利は影響を受けません。

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更新日：2026年10月31日

規約の全文を読む

本翻訳は閲覧の便宜のために提供しています。解釈に疑義がある場合または英語版と相違する場合は、英語版を優先します。ただし、適用される現地の強行法規および排除できない消費者の権利は影響を受けません。

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We're here to help. For questions, feedback, or support with Cinder & Crowns, reach us through any of the channels below.

• Email: contact@skyvanillagames.com
• In-game support: use the in-game customer support feature once the game is available.
• Community: join our Discord and follow our official social channels for news and live support.

Cinder & Crowns is published by Sky Vanilla Pte. Ltd. We aim to respond to all enquiries as quickly as possible.

When can I enter the S1 map, and why is the entrance locked?

英語の参考回答: In S0, reach Lord level 20, complete the Chapter 9 tasks and claim the chapter reward to unlock the map entrance. Select that entrance and the system will randomly assign you to S1. Once inside, check your starting State, city position and your friends’ locations on the map. If it remains locked, check your level, Chapter 9 task completion and whether you have claimed the chapter reward.

How do recruitment guarantees and wishes accumulate across pools?

英語の参考回答: Guarantee progress and Wish exchanges accumulate separately. Select a recruitment pool and check its hero list, guarantee progress and Wish rules before spending. Wish progress, exchange limits and reset times belong to that pool. Duplicate heroes grant fragments under the recruitment rules. Make sure the hero you want is available in your current pool.

How do I prepare a troop for its first march?

英語の参考回答: Open Troops, select an unlocked formation, assign a commander and add available deputies, using up to three hero positions. Choose an eligible soldier class for each hero and confirm soldier allocation. Check actual troop strength before departure. Dispatched heroes have adjustment restrictions. Bond attributes are inactive in S0 and S1, so build around working skills, equipment and soldiers.

Why is my troop not full after recruitment?

英語の参考回答: Recruited soldiers first enter reserve. Allocate or replenish them to fill a troop. Recruitment and tier upgrades have separate queues and can run together; upgrading soldiers still occupy reserve capacity. Automatic recruitment pauses when reserve is full. Disabling automatic recruitment leaves an active queue to be handled separately. The five soldier tiers unlock through their building and availability conditions.

Should I enhance, refine or reforge my equipment?

英語の参考回答: Enhance to improve base stats. Legendary and Mythic equipment can be refined using Alchemical Elixir to change traits while retaining base attributes, special skills and enhancement level. Reforging consumes a same-quality, same-slot secondary item even if you keep the original result. A successful quality advancement resets enhancement to zero and can change traits. Check the preview and material costs before confirming.

Can wounded or dispatched heroes take part in Campaign?

英語の参考回答: Set the formation in Troops, then choose an unlocked troop with a commander in Campaign. Campaign uses maximum troop capacity and the highest unlocked soldier tier without map soldier losses. Wounded, fatigued and dispatched heroes can participate. Each battle uses its starting formation. Before sweeping, check feature unlocks, the stage’s three-star requirement, energy and remaining attempts.

Why did defeating the defenders not give me the field?

英語の参考回答: Defeating defenders is followed by an occupation process. If occupation fails, check your territory cap, target ownership and connection requirements. Captured map fields produce continuously. A personal building placed on a resource field stops that field’s production; removing it returns the tile to neutral. Check protection and abandonment prompts before giving up land.

Why can my troop not depart, and how does replenishment work?

英語の参考回答: Inspect hero stamina, fatigue, serious-injury time and injury stacks, then follow the departure prompt. Automatic replenishment runs once when the troop reaches home and uses available reserve soldiers. If reserve is short, recruit and replenish again. March-speed bonuses apply to later eligible departures. Use the appropriate relocation command when changing the troop’s home point.

Which monsters should I attack, and how do I claim a world boss reward?

英語の参考回答: Read the target type, defenders and rewards before choosing a solo attack or rally. Ordinary bandits, elite bandits, world bosses and alliance bosses have different participation and reward conditions; check daily reward reductions for ordinary bandits. Troops travel on the map and may meet enemies. Defeating a world boss starts the chest-opening stage. Watch opening progress and nearby enemies, secure the chest and complete the claim.

Who controls entrusted troops, and how do I withdraw them?

英語の参考回答: After you entrust a troop, an authorized officer can assign it to a Legion and direct it. Check withdrawal conditions at the entrustment entrance; troops in battle must wait until their state allows withdrawal. Check your personal entrustment status after a Legion dissolves. Automatic recruitment spends personal resources, while Alliance replenishment uses Alliance resources and its allowance.

Does joining a rally send my troop straight into battle?

英語の参考回答: Your troop first marches to the gathering point, then departs with the rally. Check the target, organizer permissions, gathering location, remaining time and troop strength before joining. Small-party monster rallies and Alliance siege rallies differ in scale and eligible targets. Withdrawal depends on whether the troop is waiting, marching or fighting; follow the current prompt.

What currency does Trading use, and do I need a Trading Token?

英語の参考回答: Buyers spend Imperial Coins and sellers receive Gold under the transaction settlement. Check item eligibility, season restrictions, quantity and shelf conditions; purchased items arrive by mail. A Trading Token provides a fee discount, while eligible players can trade without buying one. Buy orders reserve funds and allowance; unfilled portions can be cancelled under the rules. Review outstanding orders before seasonal Trading closes.

Do I take the previous owner’s accumulated Mine Power when I capture a field?

英語の参考回答: While Ember Treasures is active, you start accumulating that field’s Mine Power from zero. Previously accumulated Mine Power remains with its original owner. Period rewards depend on the relevant State pool and each player’s period Mine Power weight. Participants’ period Mine Power resets under the event rules when the period ends. Check Mine Power, Ember Gold and reward records separately, and follow the season settlement instructions for Ember Gold.

How does the first move to S1 differ from later season transitions?

英語の参考回答: In S0, reach Lord level 20, complete the Chapter 9 tasks and claim the chapter reward to unlock the map entrance. Select that entrance and the system will randomly assign you to S1. Once inside, check your starting State, city position and your friends’ locations on the map. The first S0-to-S1 move carries existing progress forward. For later seasons, check the current retention and reset list. Reward settlement and map closure have separate countdowns; claim eligible rewards before closure.

How do I find the cause of a defeat in a battle report?

英語の参考回答: Start with the result and losses, then inspect hero and soldier statistics and key skill timing. Compare them with the formation, strength and attributes used in that battle before adjusting the team. Reports retain the battle-time state. Read hero defeat, soldier depletion and position withdrawal separately. Special records for durability or facilities display their own applicable details.